Privacy Policy

Privacy Policy

At our translation services for patient medical records in the UK website, we prioritize your privacy and the security of your data. This Privacy Policy is designed to inform you about how we handle personal information within our platforms, which includes our website, applications, services, and products. We are committed to adhering to various international privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

This policy is applicable to all interactions with our service, including when you use our applications as an authorized user, visit our websites that display this Privacy Statement, or engage with us through communications like newsletters, emails, calls, or texts/SMS. It’s important to understand that this privacy policy does not apply to external platforms, applications, products, or services that you may access from our platform, each of which has its own privacy policy.

We collect a variety of personal data to facilitate our services. This can include account information, payment details, financial records, purchase history, mobile device identifiers, location data, feedback, social media data, and product-related information. We obtain this data through user input, interactions with our service, and by deploying automated technologies. In some cases, we may also receive personal data from third parties, subject to their privacy practices.

Our website uses cookies to enhance the user experience and for analytics purposes. Cookies serve different roles, including strictly necessary functions that ensure basic website functionality, preference settings to remember your preferences, and analytics to help us understand how our site is used. You have the option to control non-essential cookies through our dedicated Cookie Manager tool.

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the data is no longer needed or the purpose has been fulfilled, we take steps to delete or anonymize it.

We implement robust organizational and security measures to protect your personal data against unauthorized access, use, or disclosure. This includes secure communication practices and collaboration with trusted third parties who process data on our behalf.

As a company that values user privacy, we do not intentionally collect personal data from children under the age of 18. If we become aware that we have collected personal data from a child under this age without verification of parental consent, we take steps to remove that information from our servers.

You have rights regarding your personal data, which may include accessing, rectifying, deleting, restricting the use of, or transferring your data, as well as objecting to certain processing activities, opting out of direct marketing, not being discriminated against for exercising your privacy rights, and the ability to file appeals/complaints with relevant authorities. To exercise these rights, please reach out to our privacy team through the contact information provided.

We reserve the right to update this Privacy Policy at any time. We will post any changes to the policy on our website for transparency.

For any inquiries, to unsubscribe from our communications, or to address data-related concerns, please contact our privacy team via email at contact@translation-services-for-patient-medical-records-uk.rapidvoice.net or by sending a letter to the address specified on our website.

Your trust is important to us, and we are committed to protecting your privacy and data security in line with legal standards and best practices.